Privacy Policy
Last Updated: September 10, 2026
Strathcona Physical Therapy respects the privacy and confidentiality of our patients, clients, website visitors, and other individuals who interact with our clinic. We are committed to protecting personal information and handling it responsibly in accordance with applicable privacy legislation in Alberta and Canada.
This Privacy Policy explains how we may collect, use, disclose, safeguard, and manage personal information when you visit our website, contact our clinic, book an appointment, or receive services from us.
Personal Information We May Collect
Depending on how you interact with Strathcona Physical Therapy, we may collect information such as:
Name, date of birth, address, telephone number, and email address
Appointment and scheduling information
Emergency contact information
Health history and information relevant to your assessment, treatment, and care
Clinical records, treatment notes, reports, and other healthcare documentation
Physician or healthcare provider information
Insurance, motor vehicle accident, workers' compensation, or other third-party payer information
Billing and payment information
Communications you send to our clinic
Information voluntarily submitted through our website or online booking system
We limit the collection of personal information to information that is reasonably required for legitimate clinical, administrative, legal, and business purposes.
How We Use Personal Information
Personal information may be used to:
Provide, coordinate, and manage healthcare services
Assess and treat patients
Schedule, confirm, change, and manage appointments
Communicate with patients regarding their care or appointments
Maintain appropriate clinical and administrative records
Process payments, insurance claims, and third-party billing
Communicate with insurers, healthcare providers, legal representatives, or other authorized parties where appropriate
Respond to questions and requests
Operate and improve our clinic and website
Meet professional, regulatory, legal, accounting, and record-keeping requirements
Protect the security and integrity of our systems and information
We will not use personal information for purposes unrelated to those for which it was collected unless authorized by the individual or otherwise permitted or required by law.
Health Information
Health and clinical information is treated as confidential and is subject to applicable Alberta legislation, professional standards, and regulatory requirements.
Access to patient information is limited to individuals who require the information to perform their professional or administrative responsibilities.
Health information may be shared with other healthcare providers or authorized parties when necessary for care, when you have provided appropriate authorization or consent, or when disclosure is otherwise permitted or required by law.
Consent
Where consent is required, Strathcona Physical Therapy will obtain consent appropriate to the nature and sensitivity of the information and the circumstances in which it is being collected, used, or disclosed.
Consent may be express or implied where permitted by applicable law.
Individuals may withdraw or modify consent, subject to legal, contractual, professional, and clinical limitations.
Disclosure of Personal Information
Strathcona Physical Therapy does not sell personal or health information.
Information may be disclosed when reasonably necessary to:
Healthcare professionals involved in your care
Insurance companies or other third-party payers
Workers' compensation or motor vehicle accident insurers
Legal representatives where properly authorized
Service providers that assist us with clinic operations, technology, scheduling, communications, payment processing, or record management
Regulatory authorities or government bodies where required
Other parties where you have provided consent or where disclosure is authorized or required by law
Service providers are expected to appropriately safeguard information provided to them.
Website, Online Booking and Third-Party Services
Our website and online services may use third-party platforms for functions such as website hosting, appointment booking, communications, analytics, maps, forms, or other clinic operations.
When you use these services, certain information may be processed by the applicable service provider in accordance with its own privacy practices and our arrangements with that provider.
Our website may also contain links to external websites. Strathcona Physical Therapy is not responsible for the privacy practices, security, or content of websites operated by third parties.
Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand how visitors use the site, maintain security, and improve the website experience.
Your browser may allow you to restrict or disable cookies. Some website features may not function properly if cookies are disabled.
Safeguarding Information
Strathcona Physical Therapy uses reasonable administrative, physical, and technical safeguards appropriate to the sensitivity of the information in our custody or control.
These measures may include access controls, secure systems, confidentiality requirements, staff procedures, physical safeguards, and other measures intended to reduce the risk of unauthorized access, use, disclosure, alteration, or loss.
No electronic communication or storage system can be guaranteed to be completely secure.
Retention and Destruction
Personal and health information is retained only for as long as reasonably necessary to meet clinical, professional, regulatory, legal, insurance, accounting, and business requirements.
When information is no longer required, it is securely destroyed, deleted, or anonymized in accordance with applicable requirements and clinic procedures.
Accessing or Correcting Your Information
Individuals may have rights under applicable privacy legislation to request access to personal or health information held about them and to request correction of information they believe is inaccurate or incomplete.
Requests may be subject to limitations or exceptions permitted by law.
To request access to or correction of your information, please contact Strathcona Physical Therapy.
Children's and Minors' Information
When services are provided to children or minors, personal and health information is managed in accordance with applicable consent, privacy, professional, and legal requirements, including the rights and responsibilities of parents, guardians, and mature minors where applicable.
Privacy Breaches
Strathcona Physical Therapy maintains procedures for responding to suspected or confirmed privacy and security incidents. Where required by applicable law, affected individuals and appropriate regulatory authorities will be notified.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.
The current version will be posted on our website with the date of the most recent update.
Contact Us
Questions, concerns, access requests, or complaints regarding privacy or the handling of personal information may be directed to:
Privacy Officer
Strathcona Physical Therapy
#211, 8225 105 Street NW
Edmonton, Alberta
Telephone and email contact information are available on our Contact or Hours & Location page.
If a privacy concern cannot be resolved directly with our clinic, individuals may also have the right to contact the Office of the Information and Privacy Commissioner of Alberta.
© 2026 Strathcona Physical Therapy. All rights reserved.
Copyright & Website Terms
© 2026 Strathcona Physical Therapy. All rights reserved.
Unless otherwise indicated, the original content of this website, including text, written materials, service descriptions, educational content, articles, clinician biographies, graphics, photographs, images, videos, illustrations, page content, and other original materials, is owned by or licensed to Strathcona Physical Therapy and is protected by applicable Canadian copyright and intellectual property laws, including the Copyright Act (Canada).
Unauthorized Copying or Reproduction
Except where permitted by law or expressly authorized in writing by Strathcona Physical Therapy, website content may not be copied, reproduced, republished, distributed, modified, adapted, displayed, transmitted, uploaded, posted, or used to create derivative or substantially similar content.
In particular, content from this website may not be copied, reproduced, adapted, or republished for use on another clinic, healthcare provider, business, organization, commercial website, social media account, advertising campaign, or other publication without prior written permission.
This restriction applies whether the content is reproduced exactly or modified, rearranged, rewritten, or incorporated into other material to the extent that such use infringes Strathcona Physical Therapy's applicable intellectual property rights.
Commercial Use
No content owned by Strathcona Physical Therapy may be used for commercial, promotional, marketing, competitive, or business purposes without prior written authorization.
This includes the unauthorized use or reproduction of our:
Website copy and service descriptions
Educational articles and resources
Clinician and team biographies
Original photographs and videos
Graphics and visual materials
Marketing and promotional materials
Original downloadable resources
Other original content created for Strathcona Physical Therapy
Permission to use one piece of content does not constitute permission to use other materials from this website.
Limited Personal Use
Visitors may view, download, or print reasonable portions of publicly available website content for their own personal and non-commercial informational use, provided that the material is not modified, redistributed, republished, or represented as the visitor's own work.
Any copyright, trademark, attribution, or proprietary notices contained in the material must remain intact.
Educational and Clinical Information
Information provided on this website is intended for general educational and informational purposes and does not constitute individualized medical advice, diagnosis, or treatment.
The content should not be used as a substitute for assessment or advice from an appropriately qualified healthcare professional.
Trademarks and Branding
The Strathcona Physical Therapy name, branding, logos, graphics, and other identifiers associated with the clinic may be protected by trademark, copyright, or other intellectual property rights.
Nothing on this website grants any licence or right to use Strathcona Physical Therapy's name, logo, branding, or other proprietary materials without prior written permission.
Third-Party Content
Certain photographs, graphics, software, trademarks, logos, embedded materials, or other content appearing on this website may be owned or licensed by third parties.
Strathcona Physical Therapy does not claim ownership of third-party intellectual property. Any use of third-party material remains subject to the rights and terms established by the applicable owner.
Links to This Website
You may link to publicly accessible pages of the Strathcona Physical Therapy website provided that the link does not falsely suggest sponsorship, partnership, affiliation, approval, or endorsement by Strathcona Physical Therapy.
Content from this website may not be framed, embedded, reproduced, or presented on another website in a manner that creates the impression that Strathcona Physical Therapy's content belongs to or was created by another person or organization.
Copyright Infringement
Strathcona Physical Therapy reserves all rights available under applicable law in relation to unauthorized reproduction, distribution, publication, adaptation, commercial use, or other infringement of its protected content.
If you believe content belonging to Strathcona Physical Therapy has been reproduced or used without authorization, or if you wish to request permission to use our material, please contact the clinic.
Disclaimer
While Strathcona Physical Therapy makes reasonable efforts to provide accurate and current information, website content is provided for general informational purposes and may be changed or updated without notice.
Strathcona Physical Therapy does not guarantee that all website information will always be complete, current, or applicable to every individual circumstance.
Changes to These Terms
Strathcona Physical Therapy may update these Copyright & Website Terms periodically. The version posted on this website at the time of use will apply.
Contact
Strathcona Physical Therapy
#211, 8225 105 Street NW
Edmonton, Alberta, Canada
For copyright permissions or concerns regarding the use of website content, please contact Strathcona Physical Therapy through the contact information provided on our website.
© 2026 Strathcona Physical Therapy. All rights reserved.